Terms of Service
1. Who we are
This store is operated by [COMPANY LEGAL NAME], [REGISTERED ADDRESS]. You can reach us any time at support@shopvibello.com.
2. Our products
Everything in this store is printed on demand. Your item does not exist until you order it — it is then produced individually for you from our fixed range of designs, sizes and colors.
3. Ordering
Product listings in the store are an invitation to order, not a binding offer. By clicking the order button at checkout you place a binding order for the items in your cart. We confirm receipt of your order by email; the purchase contract is concluded when we accept your order or ship the goods, whichever comes first.
4. Prices and payment
All prices shown are final prices in the displayed currency. Any applicable sales tax is shown at checkout. Available payment methods are shown at checkout, and payment is due when the contract is concluded.
5. Shipping
Production takes 2–4 business days, shipping usually another 2–5 business days depending on your location. Shipping is free. Details are in our Shipping & Returns policy.
6. Returns
You can return your order within 14 days of delivery without giving a reason. The details, including who pays return shipping, are in our Refund Policy. If you are a consumer in the European Union, your statutory right of withdrawal applies in full.
7. Warranty
Your statutory warranty rights apply. If an item arrives damaged or doesn't match your order, contact us at support@shopvibello.com — we will make it right at no cost to you.
8. Liability
We are liable without limitation for intent, gross negligence, and injury to life, body or health. For slight negligence we are liable only for the breach of essential contractual obligations, limited to the foreseeable damage typical for this type of contract. Any further liability is excluded.
9. Governing law
These terms are governed by the laws of [STATE OF FORMATION, e.g. Wyoming], USA, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, the mandatory consumer protection provisions of the country in which you habitually reside remain unaffected.
10. Contact
Questions about these terms? Write us via the contact page or at support@shopvibello.com.